Return & Trade Policy
Please review before purchasing or trading.
All Sales Final (Collectibles & Cards)
Due to the nature of collectibles, Pokémon cards, sealed products, and retro items, all sales are final. We encourage customers to inspect items before purchase.
Defective Hardware
Consoles and hardware are tested before sale. If a hardware item shows a functional defect within 48 hours of purchase, please return with your receipt and we will review the issue and, if confirmed, offer exchange or store credit.
Sealed Products
Sealed items (ETBs, booster boxes, sealed games, accessories) cannot be returned or exchanged once opened.
Used Games & Items
Used items are sold as inspected and described at time of purchase. Compatibility with specific consoles or regions is the buyer’s responsibility.
Trades & Buybacks
All trades and sell-to-us transactions are final once completed. Trade values are based on condition, completeness, and current demand at the time of evaluation.
Right to Refuse
We reserve the right to refuse returns, exchanges, or trades if items show new damage, missing parts, or tampering after purchase.